Privacy Policy

Gifted White Bliss Airbnb

Effective Date: 1 January 2026

Gifted White Bliss Airbnb, operating under Calabash Hotels Company, respects the privacy of our guests and users. This Privacy Policy explains how we collect, use, and protect personal information when you use our services, mobile application, or make reservations.

By using the Gifted White Bliss Airbnb application or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our app or services:

Personal Information

• Full name
• Phone number
• Email address
• Identification details (where required for booking verification)

Booking Information

When making a reservation we may collect:

• Check-in and check-out dates
• Number of guests
• Special requests
• Payment confirmation details

Device and Usage Information

The app may automatically collect limited technical information such as:

• Device type
• Operating system version
• App usage statistics
• IP address (for security and analytics)

2. How We Use Your Information

The information collected may be used for the following purposes:

• To process and confirm bookings
• To communicate with guests regarding reservations
• To improve our services and app functionality
• To provide customer support
• To ensure security and prevent fraud
• To comply with legal obligations

3. Sharing of Information

Gifted White Bliss Airbnb does not sell or rent personal information to third parties.

However, information may be shared with:

• Payment service providers (for transaction processing)
• Government authorities when required by law
• Service providers who help operate our app or booking systems

All partners are required to maintain confidentiality and data protection.

4. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, misuse, or disclosure.

While we strive to protect user data, no method of electronic storage or internet transmission is 100% secure.

5. Data Retention

We retain personal information only for as long as necessary to:

• Provide accommodation services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce policies

After this period, information may be securely deleted.

6. Children's Privacy

The Gifted White Bliss Airbnb app and services are not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

7. User Rights

Users may request to:

• Access their personal data
• Correct inaccurate information
• Request deletion of their data where applicable

Requests can be made by contacting us through the details provided below.

8. Third-Party Services

Our application may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of these third-party platforms.

Users are encouraged to review their privacy policies.

9. Changes to This Privacy Policy

Calabash Hotels Company may update this Privacy Policy from time to time.

Any changes will be posted within the app or on our official platforms. Continued use of the app indicates acceptance of the updated policy.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Gifted White Bliss Airbnb
Pioneer Estate, Eldoret – Kenya
Under Calabash Hotels Company

Phone: +254 725 832 132